Customer Success
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Agilio Live | 25th September
25 September 2026 • The Brewery, London Behind Every Great Practice Agilio Live! An Exclusive Event for Practice Leaders You run a great practice. Agilio is the engine behind it – the technology that takes care of the operational back end, so your team can…
The New Pharmacy Contract Is a Step Forward. Now the Sector Has to Deliver.
Last week’s announcement of the 2026/27 Community Pharmacy Contractual Framework (CPCF) is a genuine step forward for community pharmacy – and a significant moment of transition. The contract brings a 10.3% funding uplift, a total budget of £3.636 billion, and – for the first time – NHS-funded independent prescribing built directly into the contractual framework….
Updated Safeguarding Children Intercollegiate Guidance: What Dental Practices Need to Know
The updated Safeguarding children and young people & children and young people in care: Competencies for health care staff (Intercollegiate Guidance) has been published. The update appears to have been released with relatively little visibility or communication, having previously been flagged on the Royal College of Nursing (RCN) website as under review with an anticipated publication timeframe of Spring 2025. …
Veterinary Nursing Awareness Month 2026: recognising your nursing team in a year of real change
2026 has not been a quiet year for veterinary practice. The CMA published its final decision in March, bringing confirmed changes that will affect how practices operate, communicate with clients and handle prescriptions. The ongoing push for legislative protection of the veterinary nurse title has continued to gather pace and across the profession, the pressure…
The state of the UK veterinary workforce in 2026: what the data tells us
Nine in ten vets and vet nurses describe their work as stressful. If you are running a veterinary practice, you already know what sits behind that number. The question is what to do about it. The RCVS Survey of the Professions is the most comprehensive look at the UK veterinary workforce, conducted every four to…
Why non-clinical CPD is the most overlooked investment in veterinary practice
Emma Barnes is Managing Director for Veterinary at Agilio Software. Before joining Agilio, she spent four years as Chief Operating Officer at Linnaeus, where she helped grow the group to 165 practices and over 3,000 staff. She’s a certified business coach and has spent her career helping veterinary organisations build the operational foundations that allow…
Agilio launches iTeam Rota to end the pain of spreadsheet scheduling in vet practices
iTeam Rota gives veterinary practice owners and managers role-specific scheduling and clear visibility across their teams, so rotas are fairer, more transparent and easier to maintain. One of the hardest parts of running a veterinary practice is managing the rota fairly and consistently. Practice managers can spend hours fine tuning spreadsheet rotas, then rebuilding from…
RCVS CPD requirements: complete guide for vets and vet nurses (2026)
Summary – Veterinary surgeons must complete, record and reflect on 35 hours of CPD every calendar year.– Registered veterinary nurses must complete 15 hours of CPD annually. Hours cannot be rolled over.– Non-clinical CPD counts – communication, management, HR, business skills and wellbeing all qualify.– All CPD must be logged using the RCVS 1CPD app,…
What the CMA final decision means for independent vet practices
The short answer The Competition and Markets Authority (CMA) published its final decision on 24 March 2026, confirming legally binding changes to how UK vet practices operate. A CMA Order covering all practices is expected by end of September 2026. For independent practices, the compliance burden is lighter than for large corporate groups – and…
Rota planning for veterinary practices: a complete guide (2026)
Effective rota planning in a veterinary practice means scheduling vets, nurses, receptionists, and ACAs across consults, ops, wards, and on-call, while keeping shifts fair and gaps visible. Most independent UK practices still use spreadsheets, which create admin burden, communication errors, and unfair patterns. Purpose-built rota software solves this by centralising scheduling, absence tracking, and shift…