Contact support
Getting the right help, quickly, matters to us. Customer feedback consistently points to fast response times and a support team that's professional, helpful, and easy to work with - and that's exactly the experience we aim to deliver every time you reach out.
Whether you're navigating our software for the first time or troubleshooting something specific, our team is ready to provide clear, friendly guidance until your issue is resolved.
How can we help?
Speak to support today!
Healthcare is demanding,
and we’re here to help
Our customers consistently tell us that what sets us apart is a genuinely responsive, professional support team - from quick issue resolution to friendly, knowledgeable UK-based staff who know our software inside and out. Whether you've got a quick question or need in-depth help, we're just a message away.
“Very helpful staff. My problem was sorted out in no time”
“Super quick response and resolved with one email. Great service.”
“Very helpful, polite and knowledgable staff”
Contact our support experts
If you’d rather contact our support teams through email or via the phone, please use the following details:
Dental:
- Tel. 0330 165 9712
- Email [email protected]
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Primary Care & Pharmacy:
- Tel. 0191 287 5800
- Email [email protected]
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Veterinary:
- Tel. 0330 236 8399
- Email [email protected]
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All other areas:
- Tel. 0330 236 8399
- Email [email protected]