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Agilio Articles

Unfair Dismissal in Dental Practices
What the Employment Rights Act 2025 Means for Practice Managers Unfair dismissal has always been a risk for dental practices. But under the Employment Rights Act 2025, that risk is about to change significantly. From October 2026, the unfair dismissal reforms take effect — and many practice managers are not yet fully prepared. In the […]

Why Spreadsheets Make CQC Inspections Harder
Ask most dental practice managers what their HR records look like and you’ll get one of two answers. Either a filing cabinet stuffed with paper, or a patchwork of spreadsheets — one for contracts, one for leave, one for training records, a few others nobody’s quite sure who last updated. Both present the same problem when a CQC inspector […]

Absence Management in Dental Practices
A Complete Guide for Practice Managers Under the Employment Rights Act 2025 Absence has always been something dental practices have had to manage carefully. But under the Employment Rights Act 2025, it is becoming more than a staffing issue — it is also becoming a compliance risk. From April 2026, Statutory Sick Pay (SSP) is […]

Why pricing complaints are often a communication problem, not a cost problem
The CMA received more than 45,000 responses from pet owners flagging concerns about rising veterinary bills, sparking a profession-wide conversation about pricing . With the outcome of the investigation emphasising cost transparency, veterinary practices may need to review how pricing information, estimates and treatment options are communicated to clients. For many teams, this will be […]

The Employment Rights Act:Â What Changed in April 2026 And What It Means for Your Dental PracticeÂ
The Employment Rights Act 2025 is no longer on the horizon. The first wave of changes is already in force. Here’s what dental practice leaders need to know right now. 6 April 2026 marked the first major implementation milestone of the Employment Rights Act 2025 — the most significant overhaul of UK employment law in […]

The New Pharmacy Contract Is a Step Forward. Now the Sector Has to Deliver.
Last week’s announcement of the 2026/27 Community Pharmacy Contractual Framework (CPCF) is a genuine step forward for community pharmacy – and a significant moment of transition. The contract brings a 10.3% funding uplift, a total budget of £3.636 billion, and – for the first time – NHS-funded independent prescribing built directly into the contractual framework. […]