Our Resources
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Agilio Live | 25th September
25 September 2026 • The Brewery, London Behind Every Great Practice Agilio Live! An Exclusive Event for Practice Leaders Click through to our registration page You run a great practice. Agilio is the engine behind it – the technology that takes care of the operational…
Webinar: What Training Does Your Dental Team Really Need?
Keeping on top of training requirements can feel overwhelming. With expectations coming from multiple regulators, many practices are left wondering what training is actually required, who needs to complete it, and what evidence they should have in place. Join compliance specialist Daniela Schädler for a practical webinar designed to help dental practices navigate training compliance…
The GDC wants to replace the Standards with “professional judgement” – here’s what that actually means for you
The GDC’s Standards for the Dental Team have underpinned dental regulation since 2013. Now the GDC is looking to replace them entirely with a “Framework for Professionalism”, moving away from detailed, numbered rules towards broad Principles that professionals are expected to interpret and apply using their own judgement. This is one of the most significant…
Hidden Revenue
What Your Database Is Already Telling You The Question Most Practice Owners Are Never Asked How much of your revenue this year came from someone you’d already spoken to before? Not a new patient, not a new ad -someone already in your system. An enquiry that went quiet. A treatment plan that was never booked….
Agilio Live | 25th September
25 September 2026 • The Brewery, London Behind Every Great Practice Agilio Live! An Exclusive Event for Practice Leaders Click through to our registration page You run a great practice. Agilio is the engine behind it – the technology that takes care of the operational back end, so your team can focus on patients. Join…
DHSC Launches Review of the ‘Nurse’ Title: What It Means for Dental Nurses
What we know so far about the review, and why the protected title ‘dental nurse’ is unlikely to be affected On 30th July 2026, the Department of Health and Social Care (DHSC) launched a call for evidence to consider stronger legal protection for the title ‘nurse’, to help prevent misuse by people who are not…
Why pricing complaints are often a communication problem, not a cost problem
The CMA received more than 45,000 responses from pet owners flagging concerns about rising veterinary bills, sparking a profession-wide conversation about pricing . With the outcome of the investigation emphasising cost transparency, veterinary practices may need to review how pricing information, estimates and treatment options are communicated to clients. For many teams, this will be…
Absence Management in Dental Practices
A Complete Guide for Practice Managers Under the Employment Rights Act 2025 Absence has always been something dental practices have had to manage carefully. But under the Employment Rights Act 2025, it is becoming more than a staffing issue — it is also becoming a compliance risk. From April 2026, Statutory Sick Pay (SSP) is…
Unfair Dismissal in Dental Practices
What the Employment Rights Act 2025 Means for Practice Managers Unfair dismissal has always been a risk for dental practices. But under the Employment Rights Act 2025, that risk is about to change significantly. From October 2026, the unfair dismissal reforms take effect — and many practice managers are not yet fully prepared. In the…
Why Spreadsheets Make CQC Inspections Harder
Ask most dental practice managers what their HR records look like and you’ll get one of two answers. Either a filing cabinet stuffed with paper, or a patchwork of spreadsheets — one for contracts, one for leave, one for training records, a few others nobody’s quite sure who last updated. Both present the same problem when a CQC inspector…