Quality Improvement in a Vet Clinic – A role for the whole team (BVRA Members)

Course Details

Quality Improvement activities in vet practice are not just for Veterinary nurses and Vets – It is really important that they involve the whole practice team, including the reception and admin teams, in order to get a holistic picture of events in practice.

This webinar will describe what Quality Improvement (QI) is and how it can be a useful activity for the whole practice team. QI tools to assist the team will be described and their use explained. Systems thinking will be discussed and how it can be applied to investigating and learning from errors using significant event audit and root cause analysis.

Find out more here.