Non-clinical CPD and training for your whole veterinary practice team

Yes. Courses completed on iLearn count towards the mandatory CPD hours set by the Royal College of Veterinary Surgeons (RCVS). Veterinary surgeons must complete, record and reflect on 35 hours of CPD every calendar year. Registered veterinary nurses must complete 15 hours annually. Hours cannot be rolled over. Non-clinical learning counts towards these requirements. That includes courses covering communication skills, management, wellbeing, business skills, HR, and compliance – all of which are available on iLearn. Once you have completed a course, your certificate can be uploaded directly to the RCVS 1CPD app for logging and reflection.

Non-clinical CPD covers learning that improves how veterinary professionals work, communicate, and lead –  rather than clinical skills. It includes topics such as communication, client care, team management, HR, business skills, stress management, and equality and diversity. The RCVS confirms that non-clinical learning counts towards mandatory CPD hours for both veterinary surgeons and registered veterinary nurses.

iLearn is designed for every member of the veterinary practice team, not just clinical staff. Courses are available for veterinary surgeons, registered veterinary nurses, veterinary care assistants, receptionists, and practice managers. Each role has tailored content relevant to their day-to-day responsibilities.

Yes. Practice managers and administrators get a centralised dashboard showing course progress and completion across the entire team. You can assign specific courses to individual team members, set completion deadlines, and download certificates – making it straightforward to demonstrate compliance during RCVS Practice Standards Scheme assessments.

Yes. You can register for a free iLearn account and access over 9 hours of CPD content immediately, with no payment required. Free courses include The Vet Whisperer, Building a Sustainable Veterinary Practice, and Introduction to Neurodiversity and Reasonable Adjustments.

Other providers primarily focus on clinical CPD , with content focused on veterinary medicine and surgery. iLearn focuses on non-clinical development –  management, communication, HR, compliance, and business skills – for every member of the practice team including receptionists, VCAs, and practice managers. iLearn also integrates with iTeam for HR management and iRota for scheduling, giving practices a single platform for team operations.

Yes. iLearn is built specifically for UK veterinary practices and is used by independent practices across the country. It is particularly suited to independent practices that want to invest in whole-team development without the back-office support that larger corporate groups have. Courses are accessible anytime, anywhere, so staff can learn around clinical schedules without needing dedicated training days.