Switch dental plan provider
without the disruption
Simple Switch moves your patients' Direct Debits from your current provider to Patient Plan Direct in the background. You get lower fees, plans in your own brand and a team that knows your practice.
Staying put has a cost too
Many practices stay with a provider they've outgrown because switching sounds risky. Meanwhile, higher admin fees take a slice of plan income every month, and the cost grows as your plan grows.
No forms for patients.
No break in cover.
Since 2021, the bulk change process has let Direct Debits move between providers without patients signing a new mandate. We call it Simple Switch. Patients get a letter explaining the change, and that's it. Payments, plan benefits and dental A&E cover carry on as before.
Why switch plans?
£10,560 p.a.
Average annual saving after switching for PPD customers
106% retention
Average plan patient retention after a Simple Switch - so your plan grows with PPD
1,000+
Dental practices supported by PPD across the UK
£150,000+
More than £150,000 p.a. saved by one dental group who switched to PPD.
How it works in practice
Discover our simple 6-step switch process
Six steps, and we do most of them
-
01
Strategy and timeline
We agree a plan strategy for your practice and set the switch date.
-
02
Notice to your current provider
We prepare the notice letter and tell your provider. Most ask for three months' notice.
-
03
Team training
We train your team on our service, our client portal and how to talk to patients about the change.We train your team on our service, our client portal and how to talk to patients about the change.
-
04
Patient letters
We write to your patients under your brand, explaining the change in plain, positive terms.
-
05
The switch
Direct Debits transfer in the background. Nobody in your team or on your patient list has to do anything.
-
06
Ongoing support
Your Business Development Manager stays with you to grow plan membership after the switch.
More than a lower fee
Lower admin costs
Our fee is capped at £1.36 per patient per month and falls as membership grows, so the savings build year after year.
A plan with your
name on it
Your patients engage with your practice, not a third-party brand. Loyalty stays with you and adds value to your business.
A named expert
on your side
A dedicated Business Development Manager, a responsive client services team, and in-practice and virtual training.
Marketing
done for you
Practice-branded leaflets, posters, digital assets and patient letters about the change, with fresh materials every year.
You will also have access to Agilio’s iGrow solution for growing your plan!
Will I lose patients?
The worry we hear most.
Switching used to mean asking every patient to fill in a new Direct Debit mandate, and some never did. Simple Switch removed that step. In our experience, any drop-off is no bigger than normal month-to-month attrition, and many practices grow their plan after switching with our support.
Our average retention is 106% - so the majority of practices grow their patient base.
For practices that
already run a plan
Practices and groups currently with Denplan, Practice Plan, DPAS or a smaller provider who want lower fees, closer support or full control of their brand. Whatever your size, we manage every stage of the switch.
Practices that made the switch
Switch from DPAS
“The ‘Simple Switch’ process with PPD was truly as straightforward as it sounds. It was seamless to the point that everything else felt familiar, apart from adapting to the new online portal. ... Within a few weeks, after receiving training and using the portal, everyone adapted, finding the PPD system incredibly user-friendly and much more efficient than the DPAS system.”
Switch from Practice Plan
“The Patient Plan Direct portal is user-friendly and easy to navigate for staff and for pulling management reports. It allows us to manage our plans effectively, providing all the required insight and functionality.
We’ve worked with Patient Plan Direct for some time now and have achieved significant cost savings by switching from other dental plan providers.”
Brite Dental
Switch from Denplan
"We wanted to have a bespoke product and a bespoke brand for our patients. We wanted to disrupt the market with the service level we are offering. ...
We wanted to up the game, and up the level of service provided."
Paste Dental
Switching FAQs
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Talk to an expert
Contact our patient plan experts
Tell us where your practice is today and we'll show you which route makes sense. No hard sell. Just a conversation tailored to you.