Blogs & Articles
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Agilio Live | 25th September
25 September 2026 • The Brewery, London Behind Every Great Practice Agilio Live! An Exclusive Event for Practice Leaders You run a great practice. Agilio is the engine behind it – the technology that takes care of the operational back end, so your team can…
Veterinary receptionist – role, responsibilities and training
A vet receptionist plays a vital role in veterinary practices by managing appointments, greeting clients, and assisting veterinary staff. This article will delve into their everyday responsibilities, necessary skills, and training opportunities. Key takeaways – Veterinary receptionists are essential for managing the day-to-day running of a vet practice, including scheduling appointments, handling enquiries, and maintaining…
The Ultimate CQC Dental Inspection Checklist – How to Stay Inspection-Ready
Preparing for a CQC dental inspection is one of the most important responsibilities for any dental practice owner or manager. While the inspection itself might only happen every few years, the level of scrutiny and the consequences of non-compliance can be significant—from reputational damage to enforcement actions. That’s why having a comprehensive and regularly updated…
What practice owners need to know about the new Sexual Harassment Law in the UK
Last year, the government introduced a significant update to sexual harassment legislation that has reshaped workplace safety standards. The new sexual harassment law aims to create a safer, more respectful work environment by providing clearer definitions of what constitutes sexual harassment and imposing stricter responsibilities on employers. Changes to Sexual Harassment Law Under this updated…
How to become a veterinary nurse: essential skills and qualifications
Considering a career as a veterinary nurse? This guide explains what veterinary nurses do day to day, the qualifications and experience you need, and the different routes into the profession. It also highlights how ongoing CPD and good HR support will shape your career once you are qualified, so you can plan not just how…
Navigating and overcoming the challenges of veterinary practice
To deliver veterinary services successfully, practitioners need to pursue and achieve several clinical and non-clinical outcomes. This approach is encapsulated in the four-by-four Colourful Culture Philosophy, which aims to give vets, veterinary nurses, receptionists, support staff, veterinary managers, and other stakeholders in the pet owner ecosystem the essential strategies needed to pursue four key outcomes:…
How to improve staff retention in your veterinary practice
Most practices know that retention is a challenge. Fewer have a clear, practical plan for what to do about it. The reasons people leave veterinary practice are well documented: unsustainable working patterns, feeling undervalued, a lack of development, and the accumulating weight of a job that asks a great deal and does not always give…
Chase De Vere Medical: Helping to Overcome the Mortgage Challenge for GPs
Navigating the mortgage landscape as a GP can indeed present unique challenges, especially when it comes to demonstrating income stability and reliability to lenders. Your income streams may not always align with traditional employment patterns, which can lead to misunderstandings or hurdles during the application process. For instance, lenders might struggle to comprehend the nuances…
Spring Cleaning in October? Refreshing Your GP Practice Website Content!
Hey there! Have you ever tried on an old sweater, only to realize it doesn’t quite fit anymore? Websites are like that, too. Our GP Practice websites sometimes wear content that’s outdated or not as snappy as it once seemed. But worry not! Let’s embark on a friendly journey to review and refresh the content…
Hot Topics CQC Inspection Trends and Action Plan
April-June 2025 As part of our ongoing work reviewing CQC inspection reports to identify trends and common themes, we have produced this document to highlight what inspectors are looking at and flagging as areas of concern or required improvement. It details the top ten problem topics and the top five associated evidence categories looked at…