Our managed services team provide a range of IT service support suitable for GP Practices, Primary Care Network, Federations, Care Homes and Hospices across a number of areas all tailored to your organisation.
Primary Care
IT managed services
Our team of friendly and experienced Health IT experts provide a range of IT software & hardware support services to suit your organisation’s needs.
- Service desk support and network infrastructure
- Engineering IT Support
- Telephone, Chat and Onsite Support
- Cyber Security
- Hardware Procurement & Asset management
- Software licensing
- VoIP telephony
- N3/HSCN Support
- Disaster Recovery
- EMIS Web and SystmOne Support and Training
- Smartcard Provisioning
- Remote Working
- Wrap around support with other providers
- Single Point of Contact
- Systems Integration
- Data Security and Protection Toolkit
- Advice & Consultancy
“WCF have been working with the iatro team since February 2021. We agreed an approach in the initial 3 months whereby iatro not only delivered our IT Support via a Service Desk model, but they spent the time to fully understand WCF operations and our needs going forward.
6 months on, iatro are providing IT Support fully across our hours of operation, applying system knowledge and expertise to provide solutions, and own and deliver our future IT Strategy. The team are approachable, knowledgeable and always aim to meet our ongoing demands and needs.”
Stephen CheethamWest Cambs Federation
Tailored to you.
We’ll understand the level and range of services you require, and agree SLA’s and regular review meetings and KPI reports.
Friendly, responsive & personable service.
We pride ourselves on excellent service and support levels.
Services that grow with you.
We’ll make sure that as your organisation changes, our services flex to match.
Get in touch
Contact us so we can get to know your organisation and see how we can help.