Membership Packages and Consultancy Service Packages

The iComply Application and Membership Package

Navigate the complex world of dental compliance with our market-leading iComply service trusted by over 30,000 dental professionals. With an easy-to-use system and personal guidance from our dedicated experts, you’ll have confidence that you’re doing things right.

Application Membership Package includes the following benefits:

Over 400 templates of policies, procedures, risk assessments, audits, guidelines and contracts
Web based Application for use on a tablet or computer
Access Websites as may be notified to the Member from time to time, including full functionality of the iComply application
A Compliance workflow that leads through reviewing and checking of dental compliance including GDC, NHS, Employment Law, HTM 01-05, MHRA and DoHSC in order to help meet these and other standards such as the RQIA, HIW and CQC
Access to the iComply dashboard to delegate tasks and monitor compliance activities and their completion from one or many practices via the Internet
Compliance reports for Users to show how they meet the CQC, RQIA, HIW, HIS standards and others
An annual quality management cycle, each iComply annual cycle engenders continuous improvement of care and service. iComply is built around a Good Governance framework
A helpline providing support to Members during office hours for advice in respect of practice management and compliance
Regular compliance and business updates and news
Updates through the Websites, email newsletters, Twitter, Facebook, mailings, and through the iComply dashboard
The CODE Buying Group which chooses suppliers with proven products and services. The CODE Buying Group is also known as “Chosen by CODE”
Discounts on seminars and training
Webinars, YouTube videos and discounts on seminars, online learning, DVDs, seminars and training. There are also savings on consultancy

Access to HR modules and templates
Key policies and procedures
Guidance documents
Template letters
Staff handbook
Employee contracts of employment
Self-employed contract agreements
One hour’s access to a CODE HR Advisor per year* to use as and when you require (telephone or email support)
Access to regular employment law webinars
Frequent employment law updates (email newsletter)

*The Premium HR and Employment Service benefits are provided on a per subscription year and cannot be carried over.

The iComply Group Functionality is not included in this package but is available as an addition at a cost to be agreed. The benefits of the iComply Group Functionality are as follows:

Group Functionality dashboard access
Group compliance administrator delegation
Unique practice insight reporting covering key areas
Inspection prompt reporting and gap analysis including KLOEs
Group document management
Sub-group practice assignment
Unlimited user access
Access to iComply Healthcheck tool for practice on-boarding
Dedicated compliance advisor
iComply user support and training assets
Be the first to know about upcoming functionality with access to the iComply development roadmap

HR Web application to manage team sickness, absence and holidays
Application includes Team member self service features
Online HR document file, with unlimited storage
PDF version of your staff handbook
Key team member policies and procedures
Dental specific Employed and self employed associate contract support and advice
Guidance documents
Template letters
Telephone and email access to an iTeam HR Expert during office hours
Legal helpline 24 hours a day, 365 days a yearFrequent employment law updates (email newsletter)
Access to regular HR webinars*The Total HR and Employment Law benefits are offered on a per subscription year and cannot be carried over

Note 1: The contracts and the legally complex HR templates are approved by solicitors Rudlings Wakelam and are regularly reviewed and, if necessary, updated to ensure that they are up to date. When CODE completes these templates on behalf of a Total HR Member, it: populates missing provisions (such as pay, percentages charged to the self-employed person and the restricted area) in accordance with the Member’s instructions; and removes clauses and sub-clauses that do not relate to the terms of the role, but otherwise the templates are unchanged. CODE is not qualified to nor does it provide any advice on the suitability of the templates to the Member’s circumstances nor on the amendments to the templates the Member instructs it to make. If a Member wants to change aspects of the templates that are not meant to be changed, it will be necessary to instruct its own solicitor or ask CODE to quote for one of their chosen solicitors.
Note 2: Agreements and terms and conditions of employment are only created or reviewed once a year per Member. While CODE cannot produce contracts throughout the year as new team members join, it remains important that all new team members enter into an appropriate contract. During the interim period, the Member may use the modified templates already completed by CODE as well as CODE’s standard templates for any new starter provided that, if a Member is in any doubt regarding the use of such templates, it is advised to seek professional help. If requested, CODE will look at contracts prepared by the Member at the next annual review, but any changes to such contracts will require the agreement of both contracting parties and it is therefore important that contracts are correct when entered in to.

The iPlan Application Membership Package

Agilio offers technology solutions that can enhance the efficiency and effectiveness of dental practices. This software assists with managing dental plans, monitoring team performance, and simplifying administrative tasks. iPlan is designed to be user-friendly.

iPlan is the facility to administer a dental plan or plans on behalf of the Provider for the Practice, subject to the terms and conditions of the agreement.

Agilio offers technology solutions that can enhance the efficiency and effectiveness of dental practices. This software assists with managing dental plans, monitoring team performance, and simplifying administrative tasks.

iPlan is designed to be user-friendly. This can be advantageous for dental practices, as a smooth implementation process minimizes disruptions and allows the practice to start benefiting from the Dental plans.

iPlan will help grow your business, we provide tools and strategies to attract new patients and retain existing ones. By offering dental plans, you can potentially enhance patient loyalty, and differentiate your practice from competitors.

The feature that monitors your team’s performance can be valuable for dental practices to track key metrics and identify areas of improvement. This data-driven approach can help optimize staff performance, enhance patient experiences, and streamline practice operations.
Agilio’s solution helps streamline the process of managing patients who join or leave the dental plan. This can save time and administrative effort for the practice, ensuring accurate and up-to-date patient information.

Setup new plan patients including their direct debit within the portal.
Patient self-sign-up: Patients can register themselves via Practice website, rather than filling out paper forms.
Insight reporting dashboard: Dashboard view of performance reports which makes it easier to view performance reports.
Patient movements report: Patient movements overview including last, current & next month. This will help keep on top of new patients & how well your team is doing.
Total Patients per plan report: Count of patients per plan for current and previous two months, which helps compare your dental plan performance.
Accounts overdue report: Report of patients whose accounts are overdue, which helps you keep on track of user payments & avoid nonpayers.
Patients given notice report: Count of patients who have given notice for current and next two months, this will help keep on track of the patients that are planning to lave & take action.
Patients per dentist report: Count of patients per dentist – able to download. Monitor the number of plan patients per clinician.
Patients listing: List of all patients associated to the practice and their plan details, easy to view Dental plan patient’s details.
Report generations: Generate performance reports including joiners, leavers, and debtors.
Report downloads: Download Monthly performance report as provided by Agilio iPlan.
Web based Application for use on a tablet or computer.
Part of the wider Agilio SSO service

QPS Membership is awarded to practices that meet the CODE Total Quality Management standards (CODE TQM). The goal of CODE TQM is practice success through patient satisfaction. It is based on participation of the whole team in Continuous Improvement. Subscription to the QPS is only available to subscribers of the iComply Application Membership Package. The additional services provided under the QPS include 3 quarterly compliance monitoring reports per annum, and an annual compliance inspection if the practice is meeting the requirements of their iComply. Members who successfully meet the CODE TQM Standards will be provided with an exclusive Quality Practice Scheme Membership plaque for display, logos for print and logos for social media, emails or websites and a printed certificate. The QPS Membership Package is subject to the further terms and conditions set out in the QPS Terms.

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Membership Packages and Consultancy Service Packages

The iComply Application and Membership Package

The iComply Application Membership PackageExpand

The Premium HR and Employment Law service as follows:Expand

The iComply Mobile AppExpand

The iComply Group FunctionalityExpand

iLearn Application and Membership Package

iLearn Application Membership Package includes the following benefits:Expand

iTeam Membership Package

The iTeam Application and Membership Package includes:Expand

NotesExpand

The iPlan Application Membership Package

What is iPlan?Expand

What is included?Expand

Key Features on the iPlan ApplicationExpand

The iService Application Membership Package

The iService Application includes the following:Expand

The Quality Practice Scheme

QUALITY PRACTICE SCHEME (QPS) MEMBERSHIP PACKAGEExpand

Consultancy Services Packages

Compliance Health CheckExpand

Total Compliance SetupExpand

CQC Registration ServiceExpand

HIW Registration ServiceExpand

Compliance Due DiligenceExpand

iComply Training (online)Expand

HR In-Practice SupportExpand

Ad-hoc ConsultancyExpand