Blogs & Articles
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Beyond Compliance: How AI is Helping Dental Practices Work Smarter
By Kirstie Young, Head of Product at Agilio Running a successful dental practice has never been more complex. Alongside delivering exceptional patient care, practices are managing compliance requirements, staff training, HR processes, workforce planning and governance activities – often across multiple disconnected systems. For many…
CPD vs Mandatory Training in Dental Practices
What dental practice managers need to know Your team has done their CPD, so the practice is compliant with its training requirements. Right? Not quite, and this is one of the most common misunderstandings we see from dental teams, including on forums and in helpline queries. The good news is that once you see how…
How to spot burnout in your dental team and what to do
According to figures quoted in Agilio’s October 2026 Beyond Burnout webinar, 63% of dental team members report frequent exhaustion and 83% have worked while unwell. For a practice owner or manager, that shows up as missed tasks, sudden resignations and strain between colleagues. The two speakers, Jackie Cooper, a cognitive hypnotherapist with over 30 years…
Beyond Compliance: How AI is Helping Dental Practices Work Smarter
By Kirstie Young, Head of Product at Agilio Running a successful dental practice has never been more complex. Alongside delivering exceptional patient care, practices are managing compliance requirements, staff training, HR processes, workforce planning and governance activities – often across multiple disconnected systems. For many teams, critical information is spread across different platforms, creating fragmented…
The GDC wants to replace the Standards with “professional judgement” – here’s what that actually means for you
The GDC’s Standards for the Dental Team have underpinned dental regulation since 2013. Now the GDC is looking to replace them entirely with a “Framework for Professionalism”, moving away from detailed, numbered rules towards broad Principles that professionals are expected to interpret and apply using their own judgement. This is one of the most significant…
Hidden Revenue
What Your Database Is Already Telling You The Question Most Practice Owners Are Never Asked How much of your revenue this year came from someone you’d already spoken to before? Not a new patient, not a new ad -someone already in your system. An enquiry that went quiet. A treatment plan that was never booked….
DHSC Launches Review of the ‘Nurse’ Title: What It Means for Dental Nurses
What we know so far about the review, and why the protected title ‘dental nurse’ is unlikely to be affected On 30th July 2026, the Department of Health and Social Care (DHSC) launched a call for evidence to consider stronger legal protection for the title ‘nurse’, to help prevent misuse by people who are not…
Why Spreadsheets Make CQC Inspections Harder
Ask most dental practice managers what their HR records look like and you’ll get one of two answers. Either a filing cabinet stuffed with paper, or a patchwork of spreadsheets — one for contracts, one for leave, one for training records, a few others nobody’s quite sure who last updated. Both present the same problem when a CQC inspector…
Unfair Dismissal in Dental Practices
What the Employment Rights Act 2025 Means for Practice Managers Unfair dismissal has always been a risk for dental practices. But under the Employment Rights Act 2025, that risk is about to change significantly. From October 2026, the unfair dismissal reforms take effect — and many practice managers are not yet fully prepared. In the…
Absence Management in Dental Practices
A Complete Guide for Practice Managers Under the Employment Rights Act 2025 Absence has always been something dental practices have had to manage carefully. But under the Employment Rights Act 2025, it is becoming more than a staffing issue — it is also becoming a compliance risk. From April 2026, Statutory Sick Pay (SSP) is…