Background:
Agilio Software Group is the UK’s largest provider of back office,
compliance, and workforce solutions in primary care and dental.
We have ambitious and exciting growth plans and are looking for
talented individuals to be part of our journey.
Job purpose:
To assist the Site Sales & Operations Manager in all activities relating
to technical sales / support activities. Both external to clients and
internal across the division.
You will be responsible for:
Specific Duties
• Divisional Quotes & Sales – Including cold calling and follow up of
quotations.
• Divisional Technical Support – TQSoft, IPReports, Securilog, VE
Website over the telephone and remote access
• Support of internal business software systems across the division, i.e.
Netsuite, webshop, etc.
General Responsibilities
• Have due regard for the job descriptions, responsibilities, and authority
of other staff.
• Establish effective, professional, positive working relationships with
colleagues.
• Be responsible for personal health and safety at work
• To make Line Manager aware of personal, professional development
needs.
• Attend staff meetings as required.
• Handle confidential information with due care and maintain
confidentiality
The skills and experience which we are looking for in our Technical
Sales & Support Officer (Hospital) are:
Essential
• Competent in Windows, Microsoft office (Excel, Word, etc.)
• Competent in installing software and new devices in Windows
• Ability to troubleshoot technical issues by following logical procedures
• Comfortable with learning new software applications
• Good written and verbal communication skills
• A willingness to develop new skills
• Approachable, trustworthy, and reliable
• Can work as part of a team or as an individual
• Self-motivated
• Ability to manage oneself
Desirable
• Any coding (especially Visual Basic) or HTML skills an advantage but
not a requirement
• Prior knowledge of decontamination validation standards and guidance
within hospitals and private healthcare, however training will be
provided.
• Prior experience of sales and support via telephone assisting and
growing relationships with clients, however training will be provided.
• Prior knowledge of IPReports, TQSoft and Securilog, however training
will be provided.
Additional Information
This is a full-time role based in Sheffield. Hybrid after training and
completion of probationary period.
Job type: Full-time, permanent, some out of hour’s work may be
required from time to time.
Salary: Competitive salary and generous benefits
• Income Protection
• Life Assurance
• Enhanced pension
• Health Cash plan
• 28 days annual leave + bank holidays
• Sick pay scheme
• A range of flexible benefits available through our Agilio Flex portal
If you feel you have what it takes to join our team, we look forward to
receiving your application!
If you are interested in applying, please email your CV along with a
covering letter to [email protected]