iManage
Our remote compliance management service is perfect if you are looking to free up time for patients, to focus on growing the business or if you just want more personal time to do the things you love.
**NEW: We’ve now launched iManage Group to provide an outsourced group level compliance manager service to multi-site practices.**
Outsource your compliance management
iManage is our remote compliance management service designed to supplement your practice or group with our expertise and provide you with peace of mind. With over 100 hours of support per year, iManage is an investment to free up critical management time and provides monthly feedback and reports so you can be confident you’re always inspection ready.
We can manage your compliance on two levels:
1. iManage Practice – Designed for individual practices wishing to free up or supplement management time, your iManager will update your policies and procedures each month, review any completed logs and audits, and then prepare a report accompanied by an action plan tailored just for you.
2. iManage Group – Perfect for businesses with 2-20 practices, your iManager will provide group level compliance management by updating your group policies and procedure templates on a rolling basis, carrying out virtual spot checks, and reporting to your board each month.
Check out our feature comparison table below to see which suits your needs best. Groups may opt for a combination of iManage Group and iManage Practice to cover all their regulatory needs at both the group and individual practice level.
In response to numerous member requests, we are excited to introduce our iManage Maternity offer providing a 12-month contract to accommodate your needs. This special offer allows existing clients to include iManage in their iComply subscription for a one-year period, and new members can sign up for a one-year package encompassing iComply and iManage.
Meet your iManage team
Managing Director – Practice Services (Dental)
Alex O’Neill
Managing Director – Practice Services (Dental)
Alex O’Neill is Agilio’s Managing Director – Practice Services (Dental), leading the team on compliance and research, evolving the iComply workflow and delivering Agilio seminars. He is an experienced business coach and consultant with a focus on operational excellence and organisational culture. He has advised a range of practices on the best strategies to achieve their goals.
Professional Services Manager
Fran Sorodoc
Professional Services Manager
Fran is Agilio’s Compliance and Consultancy Manager and has spent years working in both medical and dental practices. She discovered her passion for compliance in 2016 using iComply and originally joined Agilio as a consultant in 2019. Fran strongly believes that with the right guidance any manager can become a compliance expert and her clients frequently praise her for the great results she achieves.
iManager
Amy Wakeford
iManager
Amy joined Agilio back in 2021 as a Compliance Helpline Advisor, having previously worked as a multi-site Dental Practice Manager for over 8 years. In 2022 Agilio launched iManage where Amy was promoted to become the first iManager for the service.
In her free time, you can nearly always find Amy up at the stable yard looking after and riding her 2 horses.
iManager
Rhys Wedderburn
iManager
Rhys is one of our iManagers at Agilio Software with a background of 5+ years in the dental industry. Working with a range of dental practices both as a treatment coordinator and Practice Manager. Rhys loves giving practices the support they need to achieve their regulatory compliance whilst improving their work life balance and mental health.
When he is not working alongside his wonderful iManage team, Rhys spends time with his beautiful family, cooking Greek-Caribbean style and paddle boarding.
iManager
Tyla Doras
iManager
Tayla is one of our iManagers at Agilio Software with a background of 5+ years in the dental industry and over 3+ years experience as a Practice Manager. Tyla enjoys enabling practices to achieve their regulatory compliance whilst increasing their peace of mind and personal time.
When she is not working alongside her wonderful iManage team, Tyla spends long walks with her dog in the outdoors, painting, candle making and delving into holistic therapies such as Reiki.
iManager
Zoe Whitlock
iManager
Zoe is one of Agilio’s iManagers and is also a qualified dental nurse and practice manager with 15 years’ experience within the dental profession. Compliance is her real passion which is why she joined Agilio!
When not working, Zoe enjoys pilates, losing herself in a good book or enjoying a curry at her local Indian restaurant!
iManager
Caroline Bates
iManager
Caroline started her career in dentistry 13 years ago. She has worked as a nurse, a receptionist, a compliance manager, and an estates manager. Her clinical time was spent both in general dentistry and specialist orthodontics. Caroline’s role as an iManager allows her to take all that knowledge and experience to help other practices understand and manage their compliance.
iManager
Rhian Tiley
iManager
Rhian is one of our iManagers at Agilio Software with a background of 16 years as a qualified dental nurse and 7+ years in practice management of both NHS and private dental practices. Rhian enjoys supporting practices through their compliance needs and helping them achieve their goals. In her spare time, Rhian enjoys spending time with her family and friends.
Outsource your practice level compliance
iManage supplements your practice management with a remote expert who will update your policies and procedures each month, review any completed logs and audits, and then prepare a report accompanied by an action plan tailored just for you.
Combined with weekly calls, monthly meetings, quarterly webinars, and an annual conference, the iManage service will help to give you peace of mind that your compliance is being managed by an experienced professional.
This service provides more than 100 hours of support each year and is an investment to free up critical management time, allowing the principal and practice manager to either focus on key activities aimed at attracting and retaining patients or to have more personal time doing what you love.
This service is perfect for:
- Small practices without a practice manager or a compliance manager
- Practices with a business focused practice manager
- Any practice who can see the business benefits to this time saving approach
Outsource your group level compliance
iManage ‘Group’ is a subscription-based service designed to provide an outsourced group level compliance manager to growing dental organisations.
Perfect for DSOs with 2-20 practices, your iManager will take the pressure off your operations team to help them focus on growing the business.
This is achieved through updating your group policies and procedure templates on a rolling basis, carry out virtual spot checks, talking to your PMs and then reporting to your board each month.
This service provides more than 100 hours of support each year and is an investment to free up critical senior management time.
This service is perfect for:
- Groups of 2-20 practices
- Owners and Boards who understand the difference between ‘cost’ and ‘investment’
- Groups who can see the business benefits to this time saving approach
- Small Group Owners worrying about compliance who would like to sleep better each night
- Operations directors wishing to free up their time to focus on business grow
Key features
- Over 100 hours of support
- Weekly Compliance Club calls
- Exclusive quarterly update webinars
- Monthly remote meeting
- 3 yearly remote assessment
- Monthly completion of iComply workflow/update of practice documents
- Monthly risk assessment/audit/log check and feedback
- Over 100 hours of support
- Weekly Compliance Club calls
- Exclusive quarterly update webinars
- Group template creation and updates
- Monthly random compliance spot checks
- Monthly board report and meeting
- Monthly compliance catch-ups
iManage in one word with Richard Bramley
Benefits of iManage
Free up management time to focus on the critical tasks of patient acquisition and retention, helping to grow your top line revenue- Gain personal time – if you are a single-handed practice this service gives you more time to spend on what you enjoy
- Increase your compliance knowledge through regular meetings with your iManager, Compliance Club Calls and exclusive webinars
- Gain peace of mind that your compliance and team are being managed by an experienced professional
- Increase your awareness of potential competency issues in the practice through feedback on completed logs and audits
- Lower your risks and increase your likelihood of passing a CQC or HIW inspection
