Staff Development

Communication & Emotional Intelligence (How to be a Head Nurse)

20 mins CPD

Video

80% required to pass

Relevant for roles:

Veterinary Nurse

This webinar explores how humans communicate and discusses emotional intelligence; explaining the relevance of these topics to veterinary practice.

Have a deeper understanding of how humans communicate
Know the 5 core emotions and how they transpire in veterinary practice
Develop your emotional intelligence to better communicate with clients and colleagues