Your GP practice website is a rich resource of information and digital signposting for patients. When done well, your GP website will reduce demand on your practice team and enable more time to focus on care.
However with a constant pace of change in Primary Care, it can be difficult to know where to start when it comes to populating your website with patient facing content – that why we’ve produced a handy checklist of what information you should consider publishing for your patients.
What information should be included on a GP practice website?
The Basics
Key practice information to include
Practice Name
Practice Phone Number
Practice Address of each site
Practice email address
Opening times
The names of all the partners
About the Practice
Appointment information to include on your surgery website
Making, changing or cancelling an appointment
Vaccinations
Out of Hours
Home visits
Common onward sign posting (eg, Dental, IAPT)
Appointments
Appointment information to include on your surgery website
Making, changing or cancelling an appointment
Vaccinations
Out of Hours
Home visits
Common onward sign posting (eg, Dental, IAPT)
Access Care and Services
What to include on your services page
Get a sick/fit note for work
Get test results
Find out about clinics
Managing conditions
Request a medical report
Submit a reading
Local support, social prescribing
Medical Reports/Non-GMS Services
Register for online services
Access your patient record
Prescriptions
What to include on your prescription page
Requesting acute prescriptions
Requesting repeat prescriptions
EPS/Nominate a Pharmacy
Find a Pharmacy
Medicines A-Z
Registering at the Practice
Information for new patients
Catchment Area Map
Online Registration Form
Health Questionnaires
Meet the Team
What to include on your meet the team page
The full name of each person performing services under the Contract.
The professional qualifications of each health care professional providing services under the Contract.
Role Profiles/Day in the life
Photos and details of the wider practice team.
Privacy & Data
What privacy information to include
Your medical records
Privacy notices
SMS texts and emails
GDPR
Your data – your rights
Access to your medical record
National Data opt out
Patient Feedback & CQC Report
What service feedback and review information to include
Friends and Family Test
National GP Survey
CQC Report
NHS.UK Ratings
Health Advice
Linking to Health Advice
The health A-Z and the Medicines A-Z
NHS.UK
NHS 111
Local ICS
Local PCN
ICS and PCN Information
Social Media
Practices are increasingly embracing the increased engagement with patients that being on social media can bring. Even if you are not actively using social media it’s still a good idea to create your pages and link to them.
PPG Group
PPG Group information to include
How to Join
Minutes and Actions
Award Winning NHS Website Design
Here at iatro, we are Primary Care specialists and we’ve worked with more than 800 practices to create websites that help patients find what they need and reduce demand.
If you’d like to explore how we can help you manage and control digital patient demand with our affordable, hassle-free and modern solution, get in touch with our team.