SALES ADMINISTRATOR- PRIMARY CARE
JOB DESCRIPTION
Background:
Agilio Software provides cost effective healthcare appraisal toolkits and medical best practice solutions to GPs, hospital doctors and nurses, with the aim to improve clinical standards and patient safety. We have over 20 years’ experience and our team is made up of clinicians, researchers and software specialists, enabling us to provide market leading support in the healthcare industry.
Job purpose:
With the growth of the Primary Care client base, we are seeking a highly organized and detail-oriented Sales Administrator to support our Sales Team in the administrative tasks related to selling our products/services. The Sales Administrator will be responsible for the renewal process for a number of our B2B products, administrating user access for our appraisal products, auditing current customers and reporting on the sales client base. Throughout all of this they will issue the invoices through our subscription platform liaising with finance.
You will be responsible for:
- Managing and updating sales data, including customer information and sales figures.
- Processing sales orders, from receiving customer purchase orders to creating invoices and ensuring timely access to our products.
- Managing renewals for our small value B2B products.
- Managing the renewals of our solo and iLearn product with support from the Head of Sales.
- Deal with inbounds for low value Appraisal with support from Sales.
- Work in Chargebee, Salesforce & our product applications to ensure that the contracts, values and renewals are accurately reported upon.
- Exploring potential upsell in our TeamNet Solo cli ent base when issuing renewals.
- Exploring upsell of iLearn clinical across existing client base when issuing renewals.
- Auditing users across all of our products.
The skills and experience which we are looking for in our Sales Administrator are:
Essential
- Strong organisational skills: A sales administrator needs to be highly organised to manage sales data, process sales orders, and create reports efficiently.
- Excellent communication skills: A sales administrator needs to have excellent communication skills to interact with customers, provide administrative support, and communicate with various departments within the company.
- Attention to detail: A sales administrator needs to pay close attention to detail to ensure that all sales data is accurate, sales orders are processed correctly, and customer inquiries are handled effectively.
- Time-management skills: A sales administrator needs to manage multiple tasks and prioritize their workload effectively to meet deadlines and ensure that the sales process runs smoothly.
- Proficiency in Microsoft Office: A sales administrator should be proficient in Microsoft Office, particularly Excel and Word, as they will be working with spreadsheets, creating reports, and preparing presentations.
- Experience with customer relationship management (CRM) software:
- This will be used to manage customer data, track sales activities, and create reports.
Desirable
- Sales administration experience: Experience in sales administration or a related role is preferred, as this will provide a solid understanding of the sales process, customer service and sales data management.
- Salesforce CRM experience.
- A University Degree.
Additional Information
This is a full-time role based in Newcastle.
Job type: Full time – 35 hours – some out of hours work may be required from time to time.
Salary: £20,000 – £23,000 dependant on experience.
- Income Protection
- Life Assurance
- Enhanced pension
- Health Cash plan
- 28 days annual leave + bank holidays
- Sick pay scheme
- A range of flexible benefits available through our Agilio Flex portal
If you feel you have what it takes to join our team, please email your CV along with a covering letter to [email protected]
We look forward to receiving your application!